Passwords

Remember to change your passwords often.

When choosing a password, include numbers, letters, and special characters (if possible), and always try to stay away from common names or phrases. Do not use the same password for several different accounts.

Click here to read more from Microsoft about creating strong passwords.
Click here to read more from Apple regarding creating good passwords.

Online Banking

Remember to log off after viewing your bank account activity online.

Do not register a computer for repeated use if you are using a public computer or someone else’s computer to access online banking or other websites that contain sensitive or personal information.

PIN

Keep your debit card PIN confidential. If you have shared your PIN for any reason, stop by your local branch and have your PIN changed.

When using your debit card, select credit when possible. This lessens the chances of someone tracking your PIN and accessing your financial information, and it enables consumer protections provided by Regulation E.

General Account Information

Never provide your full account number or social security number over the phone.

If you see suspicious activity on your account contact the bank right away.

Click here to see more general guidelines about online tips from www.OnGuardOnline.gov.

Avoid Financial Scams

Use extreme caution when you receive a phone call or text asking for personal information such as your social, or any information pertaining to your finances.

In case Vista Bank's fraud prevention team needs to contact you, it's always a great idea to ensure we always have your current email address and phone number(s) on file. Stop by or call any of our locations and a representative will be happy to update this information for you.

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