TeleBank for Convenience

Automated customer service 24/7.

24/7 Automated Customer Service

Call 1.877.491.2265

TeleBank is our automated customer service line that is available to you 24/7.  It is easy to use and allows you to check the status of your account or transfer funds over the phone, any time of day.

First time users will be prompted to set up a pin number. To set up your pin number, you will need to know your checking account number and the last 4 digits of the social security number tied to the checking account. Simply call TeleBank (1-877-491-2265) and you will be guided through the set-up process.

After you’ve set up your pin, you will be able to access your account information and transfer funds. For future calls, simply enter your checking account number and the chosen pin number when prompted.

If at any point you are having issues accessing your account information, please contact Vista Bank for assistance.

After dialing Vista Bank’s 24 hour TeleBank, you will be prompted to PRESS 1 for English or 2 for Spanish. After your selection, you will be sent to the following menu.

  • PRESS 1 for account information & funds transfer
  • PRESS 2 for instructions on how to use this system
  • PRESS 3 for branch hours and locations
  • PRESS 9 to repeat this menu

For Account Information & Funds Transfer

  • PRESS 1 to inquire on your checking and money market account
  • PRESS 2 to inquire on your savings account
  • PRESS 3 to inquire on your loan account
  • PRESS 4 to inquire on your time deposit account
  • PRESS 5 to transfer funds
  • PRESS 8 to return to the previous menu

The funds transfer menu allows you to transfer funds between pre-authorized checking, savings, and loan accounts. Please contact the bank for further information. Action keys on your telephone keypad are as follows.

  • PRESS 8 to return to the previous menu
  • PRESS 9 to repeat the menu For Branch Hours & Locations
  • PRESS 1 for Abernathy, Crosbyton, Lorenzo, or Petersburg
  • PRESS 2 for Hale Center
  • PRESS 3 for Idalou
  • PRESS 4 for Lubbock
  • PRESS 5 for Plainview
  • PRESS 6 for Ralls

Please assistance with Vista Bank’s TeleBank service, please contact any one of our convenient locations.

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