Training Specialist – Lubbock, TX

Essential Functions:

• Liaise with managers to determine training needs and schedule training sessions
• Deliver effective training programs
• Incorporate training techniques to build effective work behaviors, create efficiency and relationship management
• Train new employees to process a variety of financial transactions
• Build employee satisfaction & retention through effective training
• Conduct individual and refresher training sessions for frontline in order to develop their skill set
• Deliver educational material such as module summaries, videos, manuals, power points, etc.
• Support and mentor new employees progress through observation, evaluations, and other assessment tools
• Help acclimate new employees to the organization
• Provide support and guidance for frontline
• Monitor employee performance and response to training
• Travel to facilitate training in other locations as needed
• Ensures compliance with all applicable company policies and banking regulations
• Any additional duties as assigned or deemed necessary by the bank

  This Position requires:

• High School Diploma, GED or equivalent required, college preferred
• One year of training experience preferred
• Previous Retail Banking experience is preferred
• Phenomenal communication, presentation, listening, and public speaking skills
• Proficient PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems
• Understanding of effective teaching methodologies and tools
• Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment
• Must be self-motivated with strong initiative, accountability, critical thinking and decision making and attention to detail.
• Good knowledge of banking systems, regulations, policies, and procedures
• No visible tattoos or body piercings except conservative ear piercings
• Reliable transportation
• Must meet minimum credit standards and pass a criminal background check
• Only applicants that have consented to a background and credit check will be considered

  Vista Bank offers a competitive benefits package including paid bank holidays.
  Contact any Vista Bank location for an application.
  Please direct inquiries to the Vista Bank Human Resources Department at [email protected]