Security tips to help keep your financial information secure.
Stay Safe Online
Fraud and identity theft aren't going anywhere. Protect yourself from online fraudsters by following the steps provided on this page. If you ever believe you are a victim of fraud or identity theft as a Vista Bank customer, please contact us immediately.
Be suspicious of emails purporting to be from a financial institution, government department, or other agency requesting account information or verification, credentials such as usernames, passwords, and similar personal information. Opening file attachments or clicking on web links in suspicious emails could expose your system to malicious code that could hijack your computer.
Install a dedicated, actively managed firewall, especially if using a broadband or dedicated connection to the internet, such as DSL or cable.
Create “strong” passwords that include a combination of upper and lower-case letters, numbers, and special characters.
Use a unique password for each website that you visit and change your password periodically. Never share username and password information with other people or software providers.
Ensure computers are patched regularly, particularly operating systems and key applications with security patches. Verify use of a secure session (look for “https” at the beginning of a URL) for all websites that transmit sensitive data, especially online banking and financial websites.
Review transaction history at least daily and immediately escalate any suspicious transactions to Vista Bank.
Setup security and account alerts in your online banking profile so you can be made aware of potentially suspicious activity.
Act quickly if you suspect fraud. If you believe someone is trying to commit fraud by pretending to be Vista Bank, please contact us immediately.
Only do business with companies you know and trust.
Shred financial documents that contain your personal information before you discard them.
Check your credit report regularly to ensure no unauthorized activity has occurred.
Monitor all your bank statements from every credit card every month. Check to see if there is anything that you do not recognize and call the credit grantor to verify that it is truly yours.
Never provide sensitive or personal information in response to an email message, even if it appears to be from your financial institution. Vista Bank will never ask you for your personal information or account information through email.
Never send confidential banking information to anyone using regular email.
Don’t enable auto-complete features on your computer.
Never leave a computer unattended while using online banking or visiting any other sensitive websites where your personal information can easily be found.
Never access banking or other financial services information at internet cafes, public libraries, or on any other unsecured WiFi systems. Unauthorized software may have been installed to trap account number and sign-on information leaving you vulnerable to possible fraud.
If you suspect that a website is not what it purports to be, leave the site immediately. Do not follow any of the instructions it presents.
Don’t open emails unless you know the sender. Be especially careful about opening an email with an attachment. Even a friend may accidentally send an email with a virus.
Don’t carry unneeded credit cards, your Social Security card, your birth certificate, or other personal documents in your purse or wallet.
Fraud Resource Center
Go back to the main Fraud Resource Center page.
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