Banking fellow Texans for 108 years, we are honored and stand ready to serve you, your family, and business during these challenging times.
With the promising vaccine developments, updated CDC, Texas Strike Force and Governor's guidance, we continue navigating COVID-19 through the lens of People First. Our top priority remains the safety and well-being of our colleagues, clients, and communities we serve. Accordingly, we will continue to do our part to mitigate the risk associated with the virus while serving you, our client, with open lobbies, online and mobile banking, curbside banking, full-service drive-thrus, ATMs and tele-banking.
Additionally, we are monitoring the specific provisions and opportunities from the CARES Act, having offered Round One PPP loans, Main Street Lending Program Loans and currently offering Round Two Paycheck Protection Program First and Second Draw Loans (while available). If you qualify and have yet to apply for one, visit our PPP Resource Center or contact your loan officer for assistance. We are also here to help you navigate PPP Forgiveness and have created this Forgiveness Resource Page where you can get started.
On behalf of the Vista family, thank you for your business, and may God bless you and your family.
John D. Steinmetz
President & CEO
As we do our part to mitigate the spread of COVID-19, we have proactively taken appropriate measures to protect our team members, clients, and communities.
Following recommended CDC and Texas guidelines, we continue heightened hygiene and daily cleaning practices, implementing social distancing, helping our clients navigate our all-new digital experience/online & mobile banking platforms, and offering full-service drive-thru and curbside banking.
For your added safety and convenience, we stepped up our drive-thru services to provide the same great assistance you have come to expect from Vista Bank lobbies.
Below are a few of the drive-thru services we can provide. Click here to see if your branch offers full service drive-thru banking.
Account Inquiry, (also available with online banking and over the phone 1-877-491-2265)
Cash or Check Deposits, (or you can use remote deposit capture)
Safe Deposit Box Access
In order to serve you better, in many locations you will soon note the addition of curbside banking. You can utilize this service to pick up debit cards, make a wire transfer, request a notary and more.
If you require cash services, you will still need to use the drive-thru.
To utilize curbside banking, please pull into one of the designated parking spots, call the provided number on the sign, and a Vista banker will come to the car to help you.
Unfortunately, fraudsters are finding ways to take advantage of fears related to the coronavirus. Learn about the common scams and what you can do to protect yourself in our Fraud Resource Center.
Vista Bank will NEVER ask for your username, passwords, PINs, or personal account information through unsolicited emails, phone calls, text messages, or pop-up windows. If you receive an unsolicited request for this information, please call or visit your local branch or our centralized customer service number at 877.888.4782.
Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer
Wear cloth face coverings in public settings where other social distancing measures are difficult to maintain
Avoid touching your eyes, nose, and mouth with unwashed hands
Avoid close contact with others by practicing the recommended 6’ social distancing measures
Carefully monitor your own health and stay home when you are sick
Cover your mouth and nose with the inside of your elbow when you cough or sneeze
Clean and disinfect frequently-touched objects and surfaces around you
Utiltize hand-sanitizer when you enter and exit new environments
Hydrate by drinking water frequently
Rest assured our Bank's Pandemic Readiness Committee is monitoring daily updates from the CDC, FDIC, SBA and other credible industry sources. We will keep you updated in real time here as well as through email, and social media on Facebook, Instagram, Linkedin and Twitter.
*This is the best and most accurate information we have garnered as of the day posted.