Reporting a Lost or Stolen Card

Here for you when it matters most.

People First Since 1912

Lost or Stolen Card

To report a lost or stolen card, please:

If you’ve simply misplaced your card and would like to temporarily disable it, you can freeze your card within seconds:

  • Log in to your online banking or the Vista Bank mobile app
  • Select ‘Card Controls’ under the Services Menu and tap on the card you’d like to disable
  • If you happen to relocate your card, you can re-enable it using the same method
  • If not, contact a Vista banker to order a replacement card

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We have never experienced customer service before like this and it brought tears to my eyes in a time like this. We will be banking with Vista from now on and know how good banking can be.